Maine Attorney General's Office

The duties of the Attorney General are established by the Maine Revised Statutes Annotated, Title 5, Chapter 9. These statutes direct the attorney General to discharge various responsibilities, including representing the State and its agencies in civil actions; prosecuting claims to recover money for the State; investigating and prosecuting homicides and other crimes; consulting with and advising the district attorneys; enforcing proper application of funds given to public charities in the State; and giving written opinions upon questions of law submitted by the Governor, Legislature, or state agencies. The Attorney General may appoint deputy and assistant attorneys general, all of whom serve at the pleasure of the Attorney General. In addition to these statutory powers, the Attorney General is vested with certain other powers deriving from the Office's common law powers.

 

The Maine Lemon Law protects consumers who have serious defects in their new car. If your car is substantially defective and the dealer cannot fix it, you can apply for a free State Lemon Law Arbitration Hearing and receive a decision within 45 days of the acceptance of your application. You can only apply for State Lemon Law Arbitration within three years from the date your car was originally sold and within the manufacturer's warranty coverage period.

 

If a Lemon Law Arbitration Hearing is held and the arbitrator finds in favor of the consumer, the consumer may receive a replacement vehicle or refund (consumer's option).

 

IS MY VEHICLE COVERED UNDER THE LEMON LAW

 

You may apply for Lemon Law Arbitration if your vehicle is seriously defective before any of the following Lemon Law limits have been reached:


1. three (3) years from the date your vehicle was originally sold, or
2. the end of the manufacturer express warranty term.

 

The defect you are complaining about must occur before the vehicle has 18,000 miles on it. The Lemon Law can apply to new vehicles, used vehicles (if still within the Lemon Law limits), motorcycles and motor homes.

 

For more detailed information regarding what your rights are under the Maine State Lemon Law, you may link to the following:

 

Consumer's Guide to State Lemon Law Arbitration

 

Maine Lemon Law (10 M.R.S.A. §§ 1161-69)

 

How to File A Maine Lemon Law Complaint

 

Form to Notify the Manufacturer of Final Repair Opportunity

 

Due to the large number of consumer inquiries, we must limit our E-mail exchanges. Therefore: to receive an application for the Maine Lemon Law Arbitration Program, provide the following information:

 

1. your name, address, and telephone;

 

2. make, model, year, mileage, date of purchase; and

 

3. a brief description of the problem.

 

The Office of the Attorney General does not provide legal advice for specific consumer disputes.

 

E-mail comments, questions

Office of the Attorney General
Consumer Protection Division
Lemon Law Arbitration Program
6 State House Station
Augusta, Maine 04333-0006
Telephone: 207-626-8848
800-436-2131 In Maine Only
Fax: 207-626-8812